Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. The Senior Manager of Talent Management will have accountability for targeted talent identification (succession planning), talent management (cyclical performance) processes, and resources applied throughout all functions and levels. They continually seek new talent management approaches. They leverage the unique talents of people success partners and leaders as they play a pivotal role in identifying and implementing talent management tools and processes including; annual review cycles, talent discussions/calibration, succession planning, promotion processes, career models, and job architecture.
About this roll* (Responsibilities)
- Monitor external trends on talent and develop leading-edge capabilities to apply and create the best talent management practices for Toast aligned with Toast’s business needs
- Work with Sr Director of Talent Development, People Leadership Team, and Total Rewards to create a consistent talent review and succession planning process that gives all leaders line of sight into the health of the talent pipeline
- Work with People Analytics to determine appropriate talent metrics
- In partnership with people support partners and cross-functional COE partners, design and implement successful annual cycle processes and ensure a consistent year over year approach that becomes the DNA of Toast
- Ensure that succession plans for our senior most leaders are in place
- Design talent processes and solutions that scale and adapt to Toast’s evolving talent needs
- Provide business requirements for enabling succession planning systems
- Partner with Talent Operations to ensure delivery at scale
Do you have the right ingredients*? (Requirements)
- Typically requires a minimum of 12 years of related experience in Talent Management, Performance Management and/or Talent Development with a Bachelor’s degree.
- The ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
- A track record in developing and implementing pragmatic and innovative Talent Management practices and solutions
- Proven experience working highly cross-functionally to design and develop scaled performance systems
- Proactive use of best practice & insight, keeping up to date with latest trends
- Experience with Talent Management Systems and the ability to provide strong business requirements
Our Spread* of Total Rewards:
- Flexible paid time off
- Sabbatical opportunity after five years
- Professional development reimbursement program
- Commitment to employee wellbeing through resources such as a quarterly wellness stipend and mental health benefits
- Parental leave
- Various peer and company recognition programs
- 401(k) and matching
- Core health and welfare benefits including medical, dental, & vision coverage
- Employee stock purchase plan
- Subsidized backup childcare
*We love a great bread/food pun
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$132,000—$211,000 USD
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
What the Team is Saying
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 - Jane Modena.jpeg)
What We Do
Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.
Why Work With Us
Our recipe for an awesome workplace:
One splash of friendship
A dollop of impact
A sprinkle of no hierarchy &
A heavy spoonful of individuality
Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work.
*100% Sunday scary free
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Toast Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
