Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.
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Posting Open Date: November 1st, 2024
Anticipated Posting Close Date*: January 4th, 2024
*Job posting may close early due to the volume of applicants.
Distinguished Engineer, Network and Platform
US - Remote
Fastly is seeking a Distinguished Engineer to join our network and platform engineering group to play a critical role in systems and network engineering as well as cross-functional processes to deliver innovative and industry changing outcomes.
This position is designed for an exceptional individual who thrives in addressing complex challenges that fall outside the norm. The role is critical to our business in the following scenarios:
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When the current trajectory of a feature roadmap or capacity delivery does meet business and customer expectations, our DEs step in to debug the situation, identify the blockers and help engineers and product teams course correct to meet expected timelines.
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When our standard processes fail to resolve complex production issues, you will navigate these intricate situations, ensuring a resolution that maintains our high standards of global scale fleet and customer satisfaction.
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When a situation arises that could have a negative impact on our business or customers and there isn't a clear strategy in place, the Distinguished Engineer is tasked with devising and implementing a plan to mitigate these effects and protect our operations.
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Every Distinguished Engineer at Fastly has one or two industry changing initiatives that they are leading. This one is no exception. You will work with the leadership in your first few months of joining Fastly to identify the right initiatives based on your interests and our business needs.
What You'll Do
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Production KPIs; You will work on ensuring all KPIs for our production stability and performance are trending in the right direction and kick off engineering efforts or help with the ones in flight to course correct metrics that are not trending in the right direction.
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Strategic Problem Solving: Lead the charge in tackling exceptional challenges that elude standard resolution processes, using your expertise to devise innovative solutions.
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Cross-Functional Leadership: Collaborate with teams across the organization, from engineering to operations, to ensure a cohesive approach to solving critical issues.
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Impact Management: Proactively identify potential situations that could negatively affect the business or customers and develop strategies to mitigate these risks before they escalate.
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Customer Advocacy: Act as a champion for our customers, ensuring their needs are met even in the face of complex challenges.
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Continuous Improvement: Contribute to the ongoing refinement of our engineering practices, processes and procedures, ensuring our teams are equipped to handle exceptional situations effectively.
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Production Advocacy; Observe production incidents; Study post-mortems and ensure lessons we learn from incidents don’t go to waste and become part of improvements engineers adopt for increased reliability.
What We're Looking For
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Large-Scale System Experience: Must have experience designing and/or operating large-scale systems, understanding the realities and limitations of a production environment. The ability to make trade-off decisions, considering resourcing, timelines, and external constraints, is crucial.
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Extensive Experience: A broad range of experience in operations and engineering, with a proven track record of handling complex technical challenges.
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Strategic Thinker: Exceptional problem-solving skills and the ability to think strategically about long-term risks and solutions.
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Leadership Abilities: Strong engineering leadership skills, with experience in guiding cross-functional teams through challenging situations.
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Communication Skills: Excellent communication abilities, capable of conveying complex ideas clearly and effectively to both technical and non-technical audiences.
Work Hours
This position will require you to be available during core business hours.
Work Location & Travel Requirements
Work Location & Travel Requirements
This position is open to the following preferred locations:
- Remote (US)
Fastly uses a hybrid or remote model. Hybrid employees (within commute distance of an office) typically work in the office 2-4 days a week.
SF / LA Fair Chance Ordinance Statement
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Salary
The estimated salary range for this position is $287,570 to $359,460.
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), an open vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2023, we offer 10 paid local holidays, 11 paid company wellness days.
Why Fastly?
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We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
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We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand.
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We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
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We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at [email protected] or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
What We Do
Fastly helps the world’s most popular digital businesses keep pace with their customer expectations by delivering fast, secure, and scalable online experiences. Businesses trust the Fastly edge cloud platform to accelerate the pace of technical innovation, mitigate evolving threats, and scale on demand. Founded in 2011, Fastly powers online destina
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