Company Description
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Job Description
The Square Hardware team is looking for a full time employee to join the Factory Operations Program Management team. This individual will be responsible for taking a product from development to mass production and manage throughout its lifecycle, including sustaining operations. This individual will have the opportunity to gain strong operational management experience by taking full ownership of factory activities at our selected OEMs. This person will lead and manage the effort to take a program from ramp to end of life cycle, while working closely with Engineering, Supply Planners, and Quality to resolve supply, product, and process issues. You will be a part of a team distributed across the globe with a heavy presence in the United States and Asia.
You will

• Work cross-functionally with engineering, planning, & product marketing to ensure that final product supply can meet demand.
• Collaborate with the same cross-functional team to coordinate product launch timing
• Build strong relationships with CM's to ensure high quality and to ensure a predictable supply.
• Manage overall capacity plan, including coordination of equipment, fixture & materials for ramp
• Work closely with the engineering, quality, and product teams to identify risks and opportunities in manufacturing / production
• Be responsible for operational readiness of new production
• Provide initial assessment for manufacturability of early product designs
• Drive manufacturing efficiency and yield improvements for post-ramp products
• Work closely with GSMs to ensure component supply matches the build plan
• Work alongside the hardware engineering team during development to prepare for EVT, DVT, PVT & Ramp. This includes: factory support & build-readiness prep

Qualifications
You have

• Bachelor's degree plus minimum 5 years experience in a supply chain or similar operations role.
• Product development or relevant engineering experience (preferred)
• Willingness to travel ~15% of the time

Qualifications
You have

• Bachelor's degree plus minimum 5 years experience in a supply chain or similar operations role.
• Product development or relevant engineering experience (preferred)
• Willingness to travel ~15% of the time